Tutor
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8 Messages
Number porting question
I currently have one line on Verizon and one on AT&T and I want to cancel the Verizon line but change my AT&T number to the number that I currently have on Verizon. Is this possible at all? Thank you.
Tutor
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8 Messages
I currently have one line on Verizon and one on AT&T and I want to cancel the Verizon line but change my AT&T number to the number that I currently have on Verizon. Is this possible at all? Thank you.
Accepted Solution
Official Solution
ujmnz
Guru
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294 Messages
11 years ago
yes, definitely possible. make sure you keep the verizon line active until you port the number. AT&T cancels the Verizon account for you. You just need the verizon account number and possible pin/password. There is a direct line to ports and activations for at&t, but I don't remember it. You can just call care and have them transfer you there.
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jamileh
Former Community Manager
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5.2K Messages
11 years ago
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iliberate
Tutor
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8 Messages
11 years ago
I'm not sure you understand though, I need to port the number to a line that already exists...
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ujmnz
Guru
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294 Messages
11 years ago
yes, we understand. It's the same thiing. I've done it plenty of times. You're changing your number by porting in a number. I've done it. It's easy. The information above applies for your situation as well.
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iliberate
Tutor
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8 Messages
11 years ago
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iliberate
Tutor
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8 Messages
11 years ago
Okay thank you, at the AT&T store they told me it wasn't doable so I just wanted to make sure. Do I pay the normal number change fee then?
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ujmnz
Guru
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294 Messages
11 years ago
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ujmnz
Guru
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294 Messages
11 years ago
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iliberate
Tutor
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8 Messages
11 years ago
Okay, thanks! =]
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jamileh
Former Community Manager
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5.2K Messages
11 years ago
Just a heads up that there are some restrictions on porting numbers, especially if they are located in two different billing areas. That link I posted earlier allows you to check if you can port the number.
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