New Member
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2 Messages
Need to chat with customer service from Scotland - or call with WhatsApp - any tips?
My son cancelled his account before I could transfer to my own account or port my number to another provider. I would rather stay with AT&T on my own account. But now that he's cancelled his account, I can't login to chat. AND, I'm currently in the UK, so can't just call customer service.
I'd like to chat with someone who can tell me if I can save my phone number by starting a new account with AT&T. He only cancelled a few days ago.
Can anyone help? Thanks, Jean
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formerlyknownas
ACE - Sage
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113.4K Messages
3 years ago
If your phone number was on your son's account, he is the owner of the phone number and only he can re-establish service for the phone number.
You can't claim the number.
He could restart service within 2 weeks of cancelation. He could then switch it to prepaid to reduce monthly cost. Or gave it ported to another service for you.
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jlbwooten
New Member
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2 Messages
3 years ago
Thank you for responding!
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formerlyknownas
ACE - Sage
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113.4K Messages
3 years ago
Good luck!
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