Mobile data stopped working in my area

Hello @khubier, we understand how important it is to be able to have data.

In this situation, the connection could be affected by a tower near you or a setting within the phone. First, we recommend checking to see if there's a service interruption in your area.

Then, you can try logging in to receive personalized troubleshooting.

If you're still experiencing this, please let us know the following details:

• Are you able to send texts and use apps when your device is connected to Wi-Fi? That way we know if we need to take a closer look at a tower nearby.
• How many bars of signal do you have showing at the top of your screen? That will let us know if it's something within the phone.
• What exactly happens when you try to use an app or send a message, do you receive a specific error message? That will help us determine the next step.

We look forward to hearing from you.

Kristin, AT&T Community Specialist

We have 2 bars, LTE. We are able to call and send text messages but cannot send iMessage, use apps, safari, etc...it says check internet connection.

I have checked service interruption in my area again and still shows no interruption...but it's still nothing...

This is not the experience we want you to have @khubier.

We want to get you into a DM to take a closer look into your wireless service. Check the message icon in the upper right-hand portion of the page and reply. 

In the meantime, gather your account information, and we'll get started working towards a solution. 

Thank you.

Whitley, AT&T Community Specialist