I hope someone can help me. Is there anyway to email or chat with someone in the Loyalty Department? I've talked to the store a few times, I've been on the normal chat 5-6 times and I still haven't gotten any resolution to an issue. I spoke to someone on chat the other day and he recommended I contact the loyalty department but with my schedule it's hard to be on the phone and email or chat is easier for me. I've called and waited for some time and the call was dropped. It's just been frustrating all the time I've spent on an issue that I was told by the first and second person I spoke to said they would resolve and it's still not been done. Any help would be appreciated.