AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Need help understanding your bill?
KenKnapp's profile

New Member

 • 

2 Messages

Thu, Nov 24, 2022 4:16 AM

In Home Expert Scams

They promise rewards for moving to AT&T and then don’t follow through. Total bait and switch. Anyone know how to contact someone who manages this group? 

Constructive

Employee

 • 

30K Messages

10 days ago

They are 3rd party retailers. AT&T will only honor what’s advertised online 

New Member

 • 

2 Messages

9 days ago

So they can represent themselves as AT&T employees. When asked if a third party they can lie. They send in writing quotes and offers and then after signing up and 14 days later not honor it and AT&T won’t do anything. Scam. 

sandblaster

ACE - Expert

 • 

60.9K Messages

9 days ago

They are 3rd party retailers.

Not necessarily. Unless ATT has ended it, they do or did have ATT employees acting as In Home Experts. @KenKnapp There is no way to contact their management directly but you can escalate to corporate by filing an FCC or BBB complaint.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.