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aravindmr's profile



1 Message

Sunday, February 17th, 2019 6:57 PM

How to get Account Number for Prepaid ?

As per the help, I'm supposed to call 611. But no menu item to get Account Number nor account information. Also no easy way to talk to a representative.

Accepted Solution

Official Solution

Community Support


225.1K Messages

5 years ago

Greetings @aravindmr!


After dialing 611 please press 6 on the keypad to arrive at the More Options menu. Press 0 to speak with a representative then press 2. Answer a few questions and a representative will assist you with obtaining your account number.


Let us know if this helped.


Lar, AT&T Community Specialist

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