Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need help understanding your bill?
wt2022at's profile

New Member


1 Message

Friday, September 30th, 2022 12:03 AM

how to get account info after being removed from a family plan

My line have been removed from a family plan before I successfully transfer my number to another carrier. Now my number is out of service. How could I get my own account number, PIN and Bill info for porting my number?

Accepted Solution

Official Solution


ACE - Expert


13.1K Messages

8 months ago

The account owner who canceled the line might be able to call and get it reactivated for you. You'll have to ask them.

ACE - Sage


107.2K Messages

8 months ago

You can't Port a canceled number. 

You'll have to get a new number with whichever service provider you choose

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.