Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help understanding your bill?

New Member


1 Message

Tuesday, March 9th, 2021 2:49 PM


I have a Business Unlimited Elite plan.  I was told that I would get HBO Max subscription with this plan.  I have tried repeatedly to log in to HBO Max using my AT&T log in data and I get a message saying that my subscription needs to be activated on the AT&T website.  I have looked and looked and there is no place to activate it.  Have tried to get help in store to no avail.  Any ideas?

ACE - Expert


36K Messages

3 years ago

You have to activate it.  See https://www.att.com/support/article/wireless/KM1261921/ for details, especially look for:

Next, set up HBO Max on select unlimited plans

AT&T Unlimited Elite
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.