AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Need help understanding your bill?
Misskaybug's profile

New Member


2 Messages

Tue, Sep 6, 2022 2:06 PM

Getting frustrated bad

I've been trying to reach fraud department for 3 days. There's no hold music when I call so idk if I'm on hold for an agent or not but 2-3 hours in and Noone picks up. My account can't even be activated until I talk to someone apparently over a fraud hold. I took my photo ID to the store to no avail. Please help bc I paid a lot to not even have service. 

ACE - Sage


102.1K Messages

3 months ago

The fraud department does not work weekends or holidays. So I'm not surprised over the long holiday weekend you could not reach them.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.