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Misskaybug's profile

New Member

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2 Messages

Tue, Sep 6, 2022 2:06 PM

Getting frustrated bad

I've been trying to reach fraud department for 3 days. There's no hold music when I call so idk if I'm on hold for an agent or not but 2-3 hours in and Noone picks up. My account can't even be activated until I talk to someone apparently over a fraud hold. I took my photo ID to the store to no avail. Please help bc I paid a lot to not even have service. 

ACE - Sage

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102.1K Messages

3 months ago

The fraud department does not work weekends or holidays. So I'm not surprised over the long holiday weekend you could not reach them.

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