FAN pin for transferring my phone number to another carrier

We're sorry to see you go, Alignell. We're here to help you request a Number Transfer Pin.

You’ll need a Number Transfer PIN (and required account info) to transfer your number from AT&T to another service provider.

Heads up:

• Don’t disconnect your AT&T service before requesting a number transfer with your new service provider. If you do, you’ll have to reactivate your AT&T number before your request can be completed.
• Trading in your device to your new service provider? Make sure you request the Number Transfer PIN before signing up with them.

From your AT&T mobile device

Call *PORT. Follow the prompts to get your Number Transfer PIN sent to you via text.  You’ll need your account passcode to generate the Number Transfer Pin when calling *PORT.

FYI: FirstNet and Family plan members can't use this option. Instead, use the myAT&T app or myAT&T online to get your Number Transfer PIN.

With the myAT&T app

1. Sign into the myAT&T app.
2. Choose More and then Manage profile.
3. Select People & Permissions.  
4. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.

Good to know: Don’t see People & Permissions? You may have to sign in to myAT&T from a browser.

Online with myAT&T

1. Go to your myAT&T profile.
2. Choose People & Permissions.
3. Select Wireless.
4. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.

Heads up: AT&T employees can’t generate a Number Transfer PIN on your behalf.

Let us know if this helps.

Thank you for visiting AT&T Community Forums!

Carlton, AT&T Community Specialist