
New Member
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4 Messages
Do not fall for offshore sales tactics
Of shore sales lie manipulate lie about not being able to look up accounts pursue sells at all cost even if u have account info to continue they will tell u they can't but they can will try and tell u they must verify u to transfer u just to gain access to account a ruthlessly hound u and tell u that they have to make new account tell u that they are in the states and when asked what part will avoid the question act like they can't hear u to hang up but (Edited per community guidelines) soon as u say an account number they amazingly can hear try to strong arm u into making accounts and when u think they are using the account u gave them they all of a sudden have started new account and now u got one more o my favorite one is how kne tried to lie to my coworker and say that he wasn't approved for installment but some how he paying full price for device but it also included the 95 tier plan which was due today and was oddly exactly the same price as the sales tax in said device hmm but isn't plan due on first bill not the day and 75.24 was wat was the sales tax the plans 85 with auto pay and one account look up now gave him 3 account numbers explain att because seems that some shady practices are happening and I have seen that today we should be getting a link to fill in our own info when it's social and identity so y is this the first time I've done that after 34 accounts and how come fraud management doesn't seem to actually investigate the odd numbers or while I'm there try to verify the accounts with me cause that would honestly fixed this and I'm expecting a call in the am on November 20th cause I'm obtaining all accounts and reporting them to credit bureaus cause I'm now high risk soft don't expect scores but is now basically showing I'm high risk and I'm getting denied for things I worked hard for so u wanted me to wait 30 days naw my life is now harder because y'all failed to protect me (Edited per community guidelines) every agent says right before running soft credit check and I'm glad u record everything cause I'm def not gonna be the one in trouble I'm very fortunate at the ignorance of your employees there consistency in actually breaking ethical business practices is helpful and now this may cost more than u can imagine I don't want to do this but honestly I've reached out to all of the departments and seems like all I see is that the good one are at risk because some people truly try and should definitely be promoted cause the actually tried and obtained info that management should have instead of pushing me to another department so look at some of those employees and make sure that they get positions that may help improve you companies image cause your management is a joke and they do not use they positions to escalate the situation instead the send u off and now I'm doing the work that they should have reached out to management in the departments to obtain reasoning behind issues and move this along and prob would have my phone now but now I'm like 1400 is ok because I'm going to win this no matter what so again please help me help u in correcting your sales fraudulent activity's I'm not trying to put the honest ones jobs at risk over ignorant sales (Edited per community guidelines)ociates and poor management handling of situation and lake of fraud department doing there job and looking throughlt into the accounts cause I'm sure your employees Id number should be attached to accounts they had a hand in and the web orders from me should show that att is the fraudulent account openings happening
skeeterintexas
ACE - Expert
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26.8K Messages
1 year ago
Please edit your post to include punctuation, paragraphing and brevity. Currently it is unreadable.
If you are incapable of doing so, please say so and I can play editor.
(edited)
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Naykid
New Member
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4 Messages
1 year ago
Well I'm sorry that u cant read text style. Allow me to use punctuation, so u can understand better yet clearly u just need to read the words and not try and make it seem as if I'm uneducated if u don't know how to read this. With our periods and exclamation marks then kindly ignore post.
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Naykid
New Member
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4 Messages
1 year ago
There is a bigger issue at hand then my run on sentences and that's the problem. You're making it seem as if u can't write properly. Please don't make me humble u pay attention and read the words u want to edit fine. Don't act as if I'm ignorant I'm not just don't feel it's needed in 2022.
(edited)
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sandblaster
ACE - Expert
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64.6K Messages
1 year ago
It’s called communication skills. What is the point of posting anything if it is difficult to read and comprehend? I don’t even want to try to read that first post. No one is accusing you of being ignorant. You even admit yourself to having run on sentences. The whole point of posting is to communicate some message. If we can’t read it, you aren’t accomplishing your goal.
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skeeterintexas
ACE - Expert
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26.8K Messages
1 year ago
If your post is UNREADABLE, no one here can help you or at the least, make it more difficult to assist you.
OK...OK....I'm putting on my editor hat:
_________________________________________________________________________
@sandblaster How'd I do?
(edited)
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sandblaster
ACE - Expert
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64.6K Messages
1 year ago
@skeeterintexas I suggest you
Just so others don’t think you are the one having the issue.
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skeeterintexas
ACE - Expert
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26.8K Messages
1 year ago
Done. The original edit was exhausting and there was some content that I was not clear on. Hopefully, I did provide some clarity.
From what I can ascertain, the OP had an account opened fraudulently. I'm not sure if it was in a store or over the phone.
@formerlyknownas Would you care to weigh in?
(edited)
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sandblaster
ACE - Expert
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64.6K Messages
1 year ago
@skeeterintexas Well, your rewrite is at least readable but unfortunately doesn’t help. The OP posted a bunch of nonsense.
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skeeterintexas
ACE - Expert
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26.8K Messages
1 year ago
Heaven knows that I wanted to make more severe edits but I didn't want to upset the OP anymore than they already are.
@Naykid This is a customer populated forum and NOT a way to communicate with AT&T. While your intentions are noble, no one from AT&T will see your rant. If you have not gotten satisfaction from the Fraud department, file a complaint with the BBB. Those are forwarded to the OOP and someone should be in contact with you.
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ATTHelp
Community Support
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225K Messages
1 year ago
This is not the experience we would like our customers to experience, Naykid.
Looking forward to speaking with you soon.
Carlton, AT&T Community Specialist
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