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TheFirpis's profile

Tutor

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6 Messages

Thu, Dec 16, 2021 4:13 AM

Device type on my account is INCORRECT

I added my Apple watch to my account today at a store. I logged into my account add the added phone number is correct but the device type is INCORRECT! They have my watch phone number listed as a prepaid android phone!! Is there any way for me to change it to my Apple watch without bringing it to a store? Thank you 

Accepted Solution

Official Solution

ACE - Sage

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100.4K Messages

10 m مضت

The IMEI should correct itself. If your concerned, you can call in and have the IMEI corrected 

Tutor

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6 Messages

10 m مضت

Thank you!

ATTHelp

Community Support

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200.6K Messages

10 m مضت

We're excited that you were able to find the help you were seeking here at our Community, @TheFirpis!

 

If you need any further support simply contact us here and provide details of how we can be of assistance. Someone will look into your inquiry and reply to your post to provide a resolution.

 

Enjoy the rest of your day!

 

Lar, AT&T Community Specialist

Constructive

Employee

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29.4K Messages

10 m مضت

lol my iphone 8 still shows as a 6 four years later it doesnt worry or bother me 

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