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cyoak2022's profile

New Member

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2 Messages

Tue, Sep 6, 2022 6:15 PM

CORPORATE PHONE NUMBER FOR FIRSTNET

I have been dealing with FirstNet and a return since the end of June, beginning of July.  FIRSTNET is HORRIBLE!!!  I have submitted case upon case only for FirstNet to cancel them for incorrect routing or incorrect case details.  I have spoken with FirstNet customer service and supervisors who are unhelpful and cannot seem to get my problems resolved.  I have asked for a corporate phone number for FirstNet and have been told they don't have a corporate phone number to give me.  I will slowly move up this chain to get my money refunded and my upgrade eligibility reversed even if I have to get an attorney involved.  Can anyone provide a CORPORATE phone number for a supervisor, and NOT a customer service number.  

OttoPylot

ACE - Expert

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19.2K Messages

3 months ago

If you can find one, you will probably get an assistant who will probably not offer you any better "help" than you've already received.

File a complaint with the BBB and/or the FCC against FirstNet, not AT&T, because it's FirstNet who you've done business with.

(edited)

New Member

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2 Messages

3 months ago

thank you

ACE - Sage

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101.9K Messages

3 months ago

I second this ⬆️

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