Tuesday, February 28th, 2023 4:01 PM
I would like to request a copy of my last five years of usage details for my account. Preferably in Excel format.
1 year ago
ACE - Expert
You can get the last 16 months yourself online, in fact that’s the only way to get. ATT won’t send it to you. As for anything older than what is online, you must call and request bill reprints. You need to request the detailed bill that includes call and text logs. The reprints are sent via USPS, there is no way to get them electronically. There is also a $5 charge for each reprint, so you’re looking at approximately $220 for all those reprints.
Thanks for the information!
Hello Brad32, we're here to help with bill reprints for the last 5 years.
As our Ace @sandblaster stated, you can go back 16 months online through MyATT at no charge. Let's meet in a Direct Message, so that we can request any bill reprints older than 16 months. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).