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Lysapp9's profile

New Member

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2 Messages

Wed, Jun 29, 2022 3:00 AM

Compliment for Excellent Customer Service by Gustav

Hi

I wanted management to recognize the excellent and competent customer service of Gustav who helped me some weeks ago. Unlike the previous person who tried to help me, Gustav stayed stayed with me on the line to see if we could reach a live person at Samsung because of my phone problems. He was also very friendly and very knowledgeable about the policies and technology. It is because of people like Gustav that I stay with AT&T and tell all my family and friends about AT&T.  I truly hope that he will be recognized for his outstanding service. He is truly a gem to AT&T.  Thank you so much!

ATTHelp

Community Support

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195.8K Messages

2分前

We are here to help you submit positive feedback to one of our agents, @Lysapp9.

 

We're happy to hear that the agent who assisted you, was able help turn your experience around. Furthermore, we would love to help you submit feedback to this agent to show your appreciation. We would like to invite you in a Direct Message, so we can process this for you. You will find a chat icon next to a bell icon at the top of the page on the right-hand side. Our next message will appear there. 

 

In the meantime, gather your account information (do not post it here) and have it ready for when we speak in the Direct Message.

 

Thank you for reaching out to AT&T Community Forums. We look forward to speaking with you soon. 

 

Clarissa, AT&T Community Specialist 

 

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