Contributor
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3 Messages
Call back on refund
Still waiting for AT&T to call me back.
They said they would call back in 3 hrs it's been 24hrs
They said they would call back in 3 hrs it's been 24hrs
Contributor
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3 Messages
ATTHelp
Community Support
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210.6K Messages
6 years ago
Good afternoon @ssahmed,
Thank you for reaching out to us, regarding the problems you are having with your account. I’m very sorry to hear you haven’t received a resolution yet, but I would be happy to help.
Please send us a private message @ ATTCares with your name, phone number and account number if you have it available. I can investigate the situation and give you a definitive status on the refund.
Sincerely,
Rafael, AT&T Community Specialist
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