Need help understanding your bill?
ssahmed's profile



3 Messages

Tuesday, September 19th, 2017 5:16 AM

Call back on refund

Still waiting for AT&T to call me back.

They said they would call back in 3 hrs it's been 24hrs

Community Support


210.6K Messages

6 years ago

Good afternoon @ssahmed,

Thank you for reaching out to us, regarding the problems you are having with your account. I’m very sorry to hear you haven’t received a resolution yet, but I would be happy to help.

Please send us a private message @ ATTCares with your name, phone number and account number if you have it available. I can investigate the situation and give you a definitive status on the refund.


Rafael, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.