AT@T Employee Scammed Me.
On Sept 5th I was contacted by AT@T about a $128.50 bill. I forgot I had changed my debit card because of fraud and of course paid with my new debit card. And signed up for auto pay with new card. The employee told me I only had to pay $125 which I found odd but sure. He then subsequently put the card numbers except for one calling it a bank draft and instead ran my card through a 3rd party vendor for the $125. Today Sept 14th I received another noticing saying I owed $128.50. I called they said the bank draft got rejected. I said I never gave him a bank draft and the $125 came out of my checking on the 7th. AT@T is refusing to take responsibility for this obviously criminal behavior from one of their employees who is probably still working for them. I am reporting this to the CT Attorney Generals Office as well as consumer protection. Do not give AT@T your debit or credit card number ever. When I asked to speak to a supervisor I was told 24-48 hours. And they know all they have to do is listen to the tape and they will know. And this is supposed to be a major US Company? My next move will be to pay off my phones and move to a company that doesn't allow their customers to get scammed by their employees