AT&T chat help never seems to work
has anyone ever seen the chat option work? I’ve tried for one month now with three different devices, several different WiFis, three different browsers and it has never worked for me. it just constantly appears as loading
11 months ago
We're here to help you with AT&T Chat, Charlee5433!
We're sorry you're having a hard time with AT&T Chat. Let's start with clearing the browser's history. Most browsers accept cookies by default. You can go to your browser's support site to verify. You’ll usually find the option to manage cookies under the Preferences or Internet options menus. While cookies help make your internet surfing experience a little better and quicker, sometimes they can bog things down. You can refresh your browser by clearing the browsing data, which includes your cookies, cache, and history.
Clear cookies in mobile browsers
If you have an iOS device running Chrome™:
If you have an Android® device running Chrome™:
If you have an Android device running Firefox®:
Clear cookies on desktop browsers
If you have a Mac running Chrome or Firefox:
If you have a Mac running Safari:
If you still need furtherassistance please reach back out!
Thank you for visiting AT&T Community Forums!
Carlton, AT&T Community Specialist
7 months ago
My phone has a puk pin on it an it is locked d out an I don't now my count user or password
2 months ago
My email address is wrong. It’s [email scrubbed]