Need help understanding your bill?
IbKmart's profile

New Member

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6 Messages

Thursday, February 23rd, 2023 10:14 AM

Closed

Add to Account Balance

I want to pay to add funds to my account balance for my next refill, without skipping the remainder of my current cycle. How do I do that?

Accepted Solution

Official Solution

ACE - Sage

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115.9K Messages

1 year ago

The same way you add a refill. It does absolutely nothing other than increase your balance. It's kind of like adding money to PayPal

ACE - Expert

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14K Messages

1 year ago

To add on, adding funds doesn't skip the remainder of your cycle, that only happens when you change plans.

New Member

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6 Messages

1 year ago

Thank you both! After reading your responses, I used the “Make a Payment” option. As you said, it added the money to my account balance and lowered my bill to $0.00. Thanks again!

New Member

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2 Messages

1 year ago

How do I get the support department to respond to me. I have tried to contact them by email and phone several times since signing up 15 months ago n it’s like no one can answer why the employee lied to me when signing up at the store n instead of my bill being 215 a month n it’s well over 329$ my previous brand new phone I traded in was only given a small credit and I didn’t get all my credits from previous phones traded I.  This company (Edited per community guidelines) and Lira to get you locked into a contract. Disipable 

(edited)

ACE - Sage

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115.9K Messages

1 year ago

@Katanna911

Please don't post on a completely unrelated thread. Use the blue circle with the plus sign in it and start your own. ↘️

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