
New Member
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1 Message
48 hour hold on the new account. I cannot access ATT account or add more lines.
I went to Target Mobile! Ported numbers from Tmobile to ATT. Activated the first line then when the person tried to add more lines it threw a saying account look up error. When I called ATT to add passcode they said ATT has put 48 hour hold on the account. Therefore, I cannot add any more lines or do anything with the account. I am very frustrated with AT&T. Making my life miserable. Please help or advise.
ATTHelp
Community Support
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207.2K Messages
2 months ago
Hello @xxakashxx17, this is not the experience we want you to have, and we're happy to help with information to resolve your account concerns.
We take your account privacy seriously. If you attempted to add new lines to your account, it may be required to validate a one-time PIN to complete the Add-a-Line transaction. We understand how frustrating this may be, and we want to provide you with the steps to take to complete adding a line to your account after 48 hours have passed.
If you are unable to access your AT&T account. and don’t already have an ID. Create one now and choose the first account you want to manage at myAT&T.
Good to know: We may ask for a wireless number, so you can get sign-in help by text message. Let us know if you have any questions, we're happy to help. Thank you for contacting AT&T Community Forums.
Alasani, AT&T Community Specialist
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