Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Need help understanding your bill?
plepp's profile

New Member

 • 

1 Message

Thursday, March 2nd, 2023 4:52 AM

4-6 digit PIN

How can I get my 4-6 digit PIN (not password) if the number attached to my account doesn’t exist or cannot accept text messages? 

ACE - Sage

 • 

111.1K Messages

7 months ago

Well that makes no sense. Every device connected to AT&T or any other service provider has a phone number even if it is not a phone. Tablets and watches have a phone number for billing purposes.

If you have a tablet only plan the PIN code should have been selected when you opened your plan. And you should be able to receive communication via the email you selected for the plan when you signed up

Community Support

 • 

221.6K Messages

7 months ago

Let's look into that 4-6 digit PIN for you, plepp.

 

As @formerlyknownas shared, every active device (even tablets and watches) connected to AT&T has a phone number for bill purposes. You may have created your four-digit passcode when you ordered AT&T service if you hadn't created it later.

 

When AT&T customers are unable to access to their wireless account it can help to reset or change their wireless security passcode online:

  1. Go to Profile > Sign-in info.
  2. In the Wireless passcode section, select Forgot your passcode? or Change passcode.
  3. Follow the prompts to enter and submit your new security passcode information.

However, in order to provide adequate support with your experience, we need to know more about your experience.

  • What kind of AT&T service do you have, and what happened that your account doesn't exist? This info can help us know exactly what needs to be done to help you reach a resolution to your inquiry.

Reach back out to us and let us know how it goes. As already advised, when starting AT&T service, you should have received communication about your AT&T plan in an email message.

 

Looking forward to assisting you.

 

Lar, AT&T Community Specialist

New Member

 • 

1 Message

3 months ago

I forgot my 4 digit pin code and i do not have my number anymore for veryfication and i need to cancel my plan, how do i get this pin code back?

Not finding what you're looking for?