Teacher
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8 Messages
Apple Watch 3 won’t connect to the ATT cellular network
Can someone anyone from ATT please solve this issue. I’ve sent over 6 hours on the phone with reps trying to solve this issue. I’ve had my watch since Sep 22 and it will not connect to the cellular network! The only reason I purchased the new series was because of the LTE connectivity. If ATT is unable to solve the issue will I be issued a complete refund for the device?
I’m tired of calling ATT just to be placed on hold! I’m currently on hold yet again waiting for a representative... I’m going on 24 minutes since I asked for a supervisor to review my account.
I’m tired of calling ATT just to be placed on hold! I’m currently on hold yet again waiting for a representative... I’m going on 24 minutes since I asked for a supervisor to review my account.
afbrand
Tutor
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8 Messages
6 years ago
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Agrabren
Contributor
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1 Message
5 years ago
Finally Resolved for me!
I was having this issue with the series 4, and this thread is the #1 hit. The problem with my account was that the IMEI they had for my *phone* was wrong. It was from my previous Samsung Galaxy Note 8, and AT&T has to update phone features for Apple. Hope this saves someone else the 3+ hours I've been working with Tech Support.
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