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TJCarpenterWHB's profile

Tutor

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11 Messages

Monday, November 17th, 2014 11:05 PM

Want my HBO Go on AT&T network not subscribed

I subscribe to HBO. I'm an ATT Uverse customer. I pay my bills on time. In general my service has been satisfactory. Although, using HBO Go, you know, ON THE GO. Has been problematic in several locations because the wireless network I am on is also a Uverse network, but the person who owns it does not have an HBO subscription and HBO Go on mobile devices does not prompt me for my login information.

 

It should, because that's what HBO Go is for... to watch HBO when I'm not at home. It's in the name for goodness' sake. I'm not stealing anything. Neither is anyone else. I am, in fact, being deprived of services I pay for and pay for on time. 

 

Please resolve this issue.

Guru

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644 Messages

10 years ago

2 different house addresses can not share one HBO account. The 2 accounts have 2 different IPs. The only way I can think of doing it would be through your wireless phone carrier. Your shows will be limited cause your not on a Home Network....

Tutor

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11 Messages

10 years ago

What then, is the point of having HBO Go?

Tutor

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11 Messages

10 years ago

It's called "HBO Go. It's HBO. Anywhere." It's in the TITLE. I can watch HBO on other internet carriers... not AT&T that is owned by someone else... it makes absolutely no sense.

ACE - Expert

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35.8K Messages

10 years ago

This has been covered extensively on these forums already.  When verifying access for HBO GO, U-verse first checks to see if the IP is one of it's home IP addresses.  If it is, then it further looks to see if that account is authorized for HBO.  If it is, then HBO GO is authorized.  If a U-verse IP, but no HBO, then no HBO GO authorization.  If you're on a Non-AT&T IP, then you must log in with an account that has HBO.

 

It's the way it works.  Apparently, it was intended to be a convenience, i.e. not requiring you to log in when in a home network.

 

 

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