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progman63's profile

Teacher

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19 Messages

Thursday, July 10th, 2014 2:36 AM

Uverse TV listings - new TV listings favorites?

 

Last week the Uverse TV listings page changed from the Uverse/Yahoo TV listings page to the Uverse.com TV listings page when signing in for the Web Remote Access:

 

http://uverse.com/uv/guide

 

Now there is no way to set up a favorites list on the TV listings page.

 

The only thing I can find on this new page is My Favorites in the drop-down off my Sign In which says to click on the *star* icon to add items to your favorites list (as on the Uverse/Yahoo page) but there are no *star* icons anywhere in the listings.

 

I did a search and browsed the Community forum and can not find anything about how to set up Favorites on the uverse.com TV listings page.

 

This is a pretty major feature for any TV listings web page, and is available on the set-top-box.

 

Did they really roll this new listings page out without this feature or am I totally missing it?

 

Tnx!

 

Mentor

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80 Messages

8 years ago

I lost the Yahoo guide over a year ago, and the new one started out as a PEE-OH-ESS and is getting worse.  At the moment it is essentially useless.  When you scroll down, the bar at the top of the grid with the time slots scrolls up with the channels, so it disappears as soon as you move down three or four channels.  So, now you have no indication of times and no left and right scroll arrows although you can actually drag left and right with your mouse, which doesn't help IF YOU CAN"T SEE THE FREAKING TIME.

 

This used to be an asset.  I could check listings at work and schedule recordings.  Now I can't even perform the most basic functions of a guide.  I tried to CHAT with a rep about this, and that experience was beyond pathetic.  It wasn't her fault.  She has nothing to work with.

Contributor

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1 Message

6 years ago

I can't even bring up the guide itself using the links above.  Great job, AT&T! 

Mentor

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68 Messages

6 years ago

Another example of AT&T not understanding customer service.

Community Support

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221.5K Messages

6 years ago

This Thread was posted back in 2014 by a member of the community, Uverse.com has been discontinued and to access these features and functions you will need to use the Uverse APP or on the receiver itself. 


Tony–AT&T Community Specialist

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