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Pbsum83's profile

Contributor

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2 Messages

Saturday, August 23rd, 2014 3:13 PM

Uverse app doesn't work on Galaxy S4 or iPad

I just got Uverse TV yesterday. Today I tried using the app on my phone, but it does not work at all. Clicking 'Guide' gives me a loading message, then goes to a blank screen. All other screens are blank or 'not available at this time'. I tried reinstalling, clearing my cache, rebooting - still does not work. I switched to the iPad thinking it was am issue with my phone. Nope - same exact issue. Can you please tell me how to fix this?
shewjr

Scholar

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195 Messages

9 years ago

i just used mine on my iphone and it is working

Kong57

Guru

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642 Messages

9 years ago

try logging in with a sub-account

Anonymous

New Member

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25.7K Messages

9 years ago

Works on my iPad.

Contributor

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2 Messages

9 years ago

How do I login with a sub account? thanks!
Kong57

Guru

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642 Messages

9 years ago

It is located in your ATT setting under "Add / Manage  AT&T email  sub  accounts"...

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