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h915763a's profile

1 Message

Tuesday, August 8th, 2023 2:56 AM

Service interruption at 0200 each night/morning

One of my receiver boxes (ISB7105) freezes up each night/morning around 0200 each night. It will display these messages:

Press BACK to try again or EXIT to cancel.

If this error happens again please try back in 30 minutes.

Error code: 0 - Failed to load resource 

kx: Failed to load resource

WebException: Unable to read data from the transport connection.

SocketException: An existing connection was forcibly closed by the remote host

Community Support


225.6K Messages

4 months ago

We're here to help with your U-verse Receivers, @h915763a!


Due to the nature of your concern, let's go ahead and move this conversation into a direct message This way we can access your account to do some additional troubleshooting. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon. Once you're there, we can continue this over the phone or in chat if you'd prefer.


We look forward to speaking with you!


CalebP, AT&T Community Specialist 

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