
Teacher
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18 Messages
Local Channels are out
I live in the Lawrenceville, GA area and all the local channels are not working (get error message "TV signal has been lost".) Other channels are working just fine. Anyone else having this problem? Any idea when it will be resolved?
Thanks for any info you can share, Dee
Official Solution
ATTU-verseCare
Community Support
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6.7K Messages
9 years ago
Hi,
Thank you for taking the time to make us aware of the issue. We have worked with our technicians and the services should be restored soon if not already.
-David T
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ATTU-verseCare
Community Support
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6.7K Messages
9 years ago
Hi @deewaugh,
Thank you for providing us this information. We are investigating issue and are working towards getting this fixed.
-David T
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gubrgrl
Contributor
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1 Message
9 years ago
Yep, Channels 2-69 are out....
I've had a lot of lost signals, lately.
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TonyArmstrong
Contributor
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1 Message
9 years ago
Me too! But still a lot better than Direct TV that used to degrade on all channels during heavy overcasts/rain.
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deewaugh
Teacher
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18 Messages
9 years ago
Thanks, it's helpful to know it's not just me. Have you heard anything about when the problem might be fixed?
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DavidATL45
Contributor
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3 Messages
9 years ago
Local channels out in Decatur, GA also. Looks like they are out all over the metro area.
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rorichards79
Contributor
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1 Message
9 years ago
Having the same issue in Dunwoody... All local channels both Standard Def and High Def are "out"... Any ETR?
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DavidATL45
Contributor
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3 Messages
9 years ago
Local channels back on now.
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tom75
Teacher
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22 Messages
9 years ago
I am having the same issues in Suwanee GA. It is a local system problem and we will be lucky if it is ever fixed. For the last hour and a half I 've been attempting to use their 'self-help' programs. They are as useless as their service. I have tried to use on line chat and I have been on-line for an hour. and I have yet to connect with a chat person. You can't contact them because you can't get a unit that is open after 7:PM local time.
D--n them. I have a chocve between Charter, DirectTV and Dish. I don't have to put up with this c**p and I'm not.
So long U-Verse.
Tom
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deewaugh
Teacher
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18 Messages
9 years ago
Thanks David. My channels are back now. As someone else mentioned, I've seen more "glitches" in my TV service today than any other time since I've had this service. Hopefully it's all now resolved!
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