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deewaugh's profile
deewaugh
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Teacher

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18 Messages

Tuesday, November 18th, 2014 12:12 AM

Local Channels are out

I live in the Lawrenceville, GA area and all the local channels are not working (get error message "TV signal has been lost".)  Other channels are working just fine.  Anyone else having this problem?  Any idea when it will be resolved?

 

Thanks for any info you can share,   Dee

Official Solution

Community Support

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6.7K Messages

8 years ago

Hi,

 

Thank you for taking the time to make us aware of the issue. We have worked with our technicians and the services should be restored soon if not already.

 

-David T

Community Support

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6.7K Messages

8 years ago

Hi @deewaugh,

 

Thank you for providing us this information. We are investigating issue and are working towards getting this fixed.

 

-David T

Contributor

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1 Message

8 years ago

Yep, Channels 2-69 are out....

I've had a lot of lost signals, lately.

Contributor

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1 Message

8 years ago

Me too! But still a lot better than Direct TV that used to degrade on all channels during heavy overcasts/rain.  

deewaugh

Teacher

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18 Messages

8 years ago

Thanks, it's helpful to know it's not just me.  Have you heard anything about when the problem might be fixed?

Contributor

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3 Messages

8 years ago

Local channels out in Decatur, GA also.  Looks like they are out all over the metro area. 

Contributor

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1 Message

8 years ago

Having the same issue in Dunwoody... All local channels both Standard Def and High Def are "out"...  Any ETR?

Contributor

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3 Messages

8 years ago

Local channels back on now.

tom75

Teacher

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22 Messages

8 years ago

I am having the same issues in Suwanee GA. It is a local system problem and we will be lucky if it is ever fixed. For the last hour and a half I 've been attempting to use their 'self-help' programs. They are as useless as their service. I have tried to use on line chat and I have been on-line for  an hour. and I have yet to connect with a chat person. You can't contact them because you can't get a unit that is open after 7:PM local time.

 

D--n them. I have a chocve between Charter, DirectTV and Dish. I don't have to put up with this c**p and I'm not.

 

So long U-Verse.

 

Tom

deewaugh

Teacher

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18 Messages

8 years ago

Thanks David.  My channels are back now.  As someone else mentioned, I've seen more "glitches" in my TV service today than any other time since I've had this service.  Hopefully it's all now resolved!

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