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sapphirestasia's profile



1 Message

Friday, May 18th, 2018 2:11 AM

Live TV disabled due to parental control restrictions.

The sub account is not able to view on demand content dur to parental control restrictions. However, checked master account and no parental control is selected.


What restriction is there?

Community Support


221.6K Messages

5 years ago

Hello @sapphirestasia,

Welcome to the Community Forums! This is a very interesting issue, and I would be more than willing to take a look at it for you.

When did you first notice this issue? Have you tried uninstalling and reinstalling the app to clear any bugs or glitches? If not, please try this and let us know if it helps. In the event you need further assistance, we will take a further look into it on our end.

I look forward to you reply!

Jax, AT&T Community Specialist

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