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reeveskj's profile

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Friday, November 27th, 2015 12:48 PM

HBO Go says I'm not subscribed and I am!

I have had HBO on my Uverse account for years, and I've been using the HBO GO app on my tv as well.  When I try to go to my HBO GO app on my tv today, it is now saying I don't have HBO on my Uverse, which, i most certainly do.  I have seen other people post about this before, but having been able to find out a clear solution.  I'm not sure if this is an HBO or Uverse issue.  

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20.4K Messages

8 years ago


@reeveskj wrote:

I have had HBO on my Uverse account for years, and I've been using the HBO GO app on my tv as well.  When I try to go to my HBO GO app on my tv today, it is now saying I don't have HBO on my Uverse, which, i most certainly do.  I have seen other people post about this before, but having been able to find out a clear solution.  I'm not sure if this is an HBO or Uverse issue.  


First uninstall the app and then reinstall it to see if you get access, if you do, great.

 

If not, see this post:

 

https://forums.att.com/t5/U-verse-Applications/Watch-ESPN-App-Issue-quot-User-Not-Authorized-quot-Error/m-p/4322224#M6248

 

Good luck 😉

 

Chris
__________________________________________________________

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