
Contributor
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1 Message
HBO Go Activate
Since April 2018 I cannot activate HBO GO. It says I do not have a valid HBO subscription. Which I do. This is NOT an HBO issue as I also cannot activate Showtime or Starz. I get the same mesage from all 3 that I do not have a subscription. I have wasted hours upon hours of time on the phone with AT&T and researching the internet for an answer. Obviously this has been a problem since atleast 2014. Will someone please address this issue and fix before I get totally fed up and switch service.
Thank you
ATTHelp
Community Support
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225.7K Messages
5 years ago
Hi @rebroc
We understand that you are unable to activate HBO Go with your U-verse TV service. We can help you with that. We will be sending you a message(PM) to your forums inbox. Please watch out for that message and reply with information requested. Thanks.
Matthew, AT&T Community Specialist
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