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rebroc's profile



1 Message

Friday, August 24th, 2018 12:07 AM

HBO Go Activate

Since April 2018 I cannot activate HBO GO.  It says I do not have a valid HBO subscription.  Which I do.  This is NOT an HBO issue as I also cannot activate Showtime or Starz.  I get the same mesage from all 3 that I do not have a subscription.  I have wasted hours upon hours of time on the phone with AT&T and researching the internet for an answer.  Obviously this has been a problem since atleast 2014.   Will someone please address this issue and fix before I get totally fed up and switch service.

Thank you

Community Support


225.7K Messages

5 years ago

Hi @rebroc


We understand that you are unable to activate HBO Go with your U-verse TV service. We can help you with that. We will be sending you a message(PM) to your forums inbox. Please watch out for that message and reply with information requested. Thanks.


Matthew, AT&T Community Specialist

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