Hello, @azonsolar. Thanks for reaching out to us about your email correspondence after completing online setup of a particular service. We know how important it is to make sure you are receiving correspondence from us regarding your service. We can help!
Please let us know what service you were setting up online? This will allow us to address the email correspondence and make sure you are in the correct place for assistance.
In the meantime, please make sure you check your spam and junk files, some emails may be forwarded there if the mailbox does not recognize them as your usual correspondence.
Let us know if this helps or if you have received an email since you posted on our forums!
ATTHelp
Community Support
•
225.4K Messages
4 months ago
Hello, @azonsolar. Thanks for reaching out to us about your email correspondence after completing online setup of a particular service. We know how important it is to make sure you are receiving correspondence from us regarding your service. We can help!
Please let us know what service you were setting up online? This will allow us to address the email correspondence and make sure you are in the correct place for assistance.
In the meantime, please make sure you check your spam and junk files, some emails may be forwarded there if the mailbox does not recognize them as your usual correspondence.
Let us know if this helps or if you have received an email since you posted on our forums!
TT, AT&T Community Specialist
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