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Sun, Oct 2, 2022 11:49 PM
remote will only turn on and off the tv and control the volumn
2 months ago
Hey there @reginamgallardo. Thanks for reaching out about your TV remote, and we'd be happy to help.
We'd recommend following our steps to troubleshoot your TV remote.
Also, please check the batteries for your remote. When you press the AT&T button located at the top of the remote control, the button should shine brightly. If the button does not shine, change the batteries.
Please let us know if these steps help.
Robert, AT&T Community Specialist
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