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This set top box does not match the account
I'm only getting this error on one of the receivers in my home. I scrolled through the forums and as I can't send a private message I thought I would try this before placing a call and being stuck on the phone for hours.
4 years ago
Let us see what we can do for you.
We'll be sending you a Private Message to gather more details and start working toward a resolution.
Be sure to check your Inbox for the message.
Aminah, AT&T Community Specialist