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wallacewmc85's profile

New Member

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2 Messages

Sun, Oct 2, 2022 5:43 AM

The U-Verse Program Guide for Adult Swim on Saturday Night / Sunday Morning has been incorrect for 3 weeks

The program guide continues to be incorrect for the Toonami programming block on Adult Swim as of October 1st and 2nd and has been incorrect for the last three weeks.  Given that a lot of the shows are late at night this makes it hard to record programs for later viewing and any existing scheduled recordings are not working.

ATTHelp

Community Support

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203.9K Messages

2 months ago

Let us see what we can do to fix the lineup for Adult Swim, wallacewmc85.

 

Try restarting your receiver to get the guide to reflect any changes or updates made to the lineup. To do this, press and hold the Power button for 10 seconds. This takes 5-8 minutes and will impact any DVR recordings in progress. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source. Wait a few minutes, then plug it back in.

 

When it comes to the guide, we get the information directly from the network, so we recommend reaching out to them as well to see what they suggest.

 

If you need help with anything else, let us know. Thanks for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

ACE - Professor

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6.5K Messages

2 months ago

@skeeterintexas directly from the network? Didn't it used to be TitanTV? I remember people would go there for leaks about channels being added.

ACE - Expert

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23.6K Messages

2 months ago

When it comes to the guide, we get the information directly from the network,

If this is true, then things have changed (which is possible).  Either way (TitanTV vs. Networks), AT&T merely passes the information on via the guide.

New Member

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2 Messages

2 months ago

After restarting the receiver on Tuesday it appeared to correct the problem.  But now that it is Saturday the problem has re-occured and restarting the receiver does not correct it.  The program guide is showing Rick and Morty for the whole night rather than the correct Toonami Schedule.

ATTHelp

Community Support

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203.9K Messages

2 months ago

Here to help with your channel line up concerns, @wallacewmc85.

 

We appreciate the troubleshooting steps you have tried.

 

In order to proceed further, you will have to reach out to the network provider for assistance with the channel line up displayed on your guide as recommended by the previous agent.

 

Please reach back out if you have any additional questions or concerns.

 

Thank you for choosing AT&T Community Forums.

 

Latoya, AT&T Community Specialist

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