Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
DizzyG69's profile

Teacher

 • 

8 Messages

Tuesday, February 21st, 2012 3:15 AM

Series priority. 2.1.2295.10?

Does series priority exist in 2.1.2295.10? Looking around the web it looks like it used to exist at one time but I can't say I've ever seen it on my DVR. Am I missing something? When I go to the series list there is no way to move the series up or down. My priority is purely alphabetical. Any input is greatly appreciated.

Accepted Solution

Official Solution

Teacher

 • 

8 Messages

12 years ago

Thanks everyone!
Chris called me yesterday and we discussed the issue. He worked on it today and then sent me a new software download sometime today. Once I restarted the receiver this evening the series priority was there.
My wife is now happy (for at least a couple minutes!)
I really appreciate all the help!
Rich

Expert

 • 

14.5K Messages

12 years ago

Yes:  RECORDED TV  --> Series --> Series Priority

Teacher

 • 

8 Messages

12 years ago

I've checked there, and it just isn't there... I don't know if I have to enable it somewhere. Instead of "Recorded TV" mine says "Recordings". I wonder if that makes a difference? Under Recordings is Series, and under there is the alphabetical list of series and that's it.
Thanks

Expert

 • 

14.5K Messages

12 years ago

1.  Press the RECORDED TV button on your remote

 

2.  Press the right arrow key to move to Series from the menu

 

3.  The first item listed on the screen should be Series priority

 

This feature in not something that you need to enable.  If for some reason you do not see this, unplug your U-verse box for 30 second and then plug it back in.  Once the box reboots, try the steps again.

Teacher

 • 

8 Messages

12 years ago

I tried unplugging the DVR for over an hour, still no option. When I press the Recorded TV button my options are " By date, By title, Recording Space, Add Recording, Scheduled , Series". When I arrow right to the series tab, underneath I have 15 series and then each listed alphabetically. I can arrow up and down to select any of the 15 series. If I select a series I can view which episodes I've recorded, which are scheduled and settings for the series. Under settings I can cancel, change settings or erase recordings. Absolutely nothing about priorities.
Under system information it has TV2 client version 2.1.2295.10 (release) Win CE 5.0.1400, bootstrap ROM 1.1010, Cisco IPN4320-SG-A/297, ,UI 5.4.4,
Under listings info it has Data Version 1287, channel map .CHTNSC_Default, Original FileName: ListingSystemFile , Client Polling : False,
under THDVR info. It has local scheduled-recording version 3545 and latest scheduled-recording version: 3545,, recorded TV version:1033, recorded TV state: 0x7-0x1ff

Thanks again!

Expert

 • 

14.5K Messages

12 years ago

Under the Series menu, you don't see a Series priority submenu item before the listing of the series recordings begin?

 

If you don't see that, I have no idea why you do not.  I would suggest that you call Technical Support at the number shown in my signature.

Teacher

 • 

8 Messages

12 years ago

No, it's just not there. I'll try the tech support number.
Thanks for the input.

Teacher

 • 

8 Messages

12 years ago

Do you have the ipn4320? I'm currently being told that's no longer an option ...sounds like a lame excuse for not knowing what's going on.
Thanks

Expert

 • 

14.5K Messages

12 years ago

No, I have Motorola boxes.  The series priority option has not been removed.

Teacher

 • 

8 Messages

12 years ago

One of the Techs I spoke with said it has never existed the other said Cisco removed the feature after he first said it never existed. The second guy said they have a cisco box and it wasn't on their box either. He was confused to what it was even supposed to be.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.