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lisalogan's profile

New Member

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1 Message

Fri, Sep 30, 2022 10:55 PM

S20 remote setup

I just bought a replacement S20 remote. Various keys were sticking on the original remote. I can't get this new one programmed after going through all the steps and reading forum questions/solutions. Can anyone help?

DLMUSICK

Tutor

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23 Messages

2 months ago

check to make sure the infrared sensor on the TV is working. I had the same problem with an S10-S1 remote couldn't get it programmed to turn the TV on and off and control the volume. AT&T's help desk told me they had changed the codes and you have to use your TV remote to control volume and off and on. That's when I discovered the TV IR sensor wasn't working on my TV.

Good luck

JoeFW

New Member

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31 Messages

2 months ago

The only suggestions I have is... First make sure it has fresh batteries... Second do a factory reset to remove any changes that may be causing you problems before trying again.

Good luck - Joe

ACE - Professor

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6.5K Messages

2 months ago

"AT&T's help desk told me they had changed the codes and you have to use your TV remote to control volume and off and on."

They totally missed the mark there.

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