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ToddC's profile

New Member

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1 Message

Saturday, August 6th, 2022 9:39 PM

Replacement AC Adapter (Power Cord) for U-Verse Receiver Model # VIP1200

Which AT&T department (phone #) can help me by sending me a replacement AC adapter (power cord) for my U-Verse receiver.  The power cord no longer works. The U-Verse receiver works when I use the AC adapter from my other receiver. I'm paying monthly receiver fees so I would expect AT&T to send me a replacement for free.

I called the 1-800-288-2020 # and got the run around. Re-routed to multiple departments, on hold for over an hour. No help.

ACE - Professor

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7K Messages

10 months ago

Get them to send you a replacement receiver. You'll get the cord. Unfortunately, you may have to send the current receiver back.

However, the replacement receiver should be newer and work faster/better than the old one.

Constructive

Former Employee

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31.4K Messages

10 months ago

Radio shack. 

(edited)

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