Remote does not work

Could be a button is stuck causing continual IR transmission & no other buttons work. Also, take out teh batteries & replace them.

Wow, you're a genius.  Took the back off the remote and just removed the batteries and stuck them back in.  Works fine now, thanks for this simple solution.

I have checked all of the buttons and they aren't stuck. I have done before and my daughter happened to he here and she said it was an easy fix, and did something. It says that I am on analog tv. I do not understand.

The screen is saying that I am on analog? No sticking of the buttons

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@Shkelly - Have you tried fresh batteries? Nothing blocking the sensor on the STb?

No.  I've changed the batteries.   I cannot power the television on and off with the remote (or change channels or mute the danged commercials).  If it is a "stuck" button, how do I "unstick" it?

My remote is years old. The buttons are not stuck. The batteries are brand new. I cannot push any harder to get them to work. How do I get a new control? This one is worn out!

@PlanBee 

You have 3 ways to replace it,

1. Call tech support (800-288-2020) and ask for a replacement but they will problem want to charge you $20, i.e., the att store price.
2. Order it yourself from the att online store for $20.
3. Purchase it cheaper from amazon, ebay, or other places.

The att remote models numbers are the s10, s20, and s30.