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SJane19's profile

Contributor

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2 Messages

Fri, Sep 27, 2019 2:58 AM

I do not understand the priority arrow settings priorities for recording

I keep having a problem with the priority arrows when I try to set the programs by number of importance.  Can someone tell me how to do this.  It looks simple but for me it just is not working.  I cannot get programs to stay where I want.

ATTHelp

Community Support

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204.1K Messages

3 years ago

Hi @SJane19,

 

We are happy to help.

 

There is no way to lock a series priority. You can always change them the shows and how they appear back into the list, but not lock the list.

We apologize for any inconvenience.  

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!

 


Lafayette, AT&T Community Specialist

Contributor

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2 Messages

3 years ago

I do not ask nor did I ask to lock anything.  All I asked was how to get the arrows to do what I want them to do.  I try to get something to the top or move a show lower up higher and it will not go.  I try to save something up there at #1 and when I move an arrow up, the one in # 1 moves down.  Just please walk me through the procedure.  What does the up arrow do, what does the down arrow do, and for Pete's sake the up arrow with the line under on the right side.  It is a very convoluted system and you need another one which is simpler where one does not interfere with the other.  Just walk me through the procedure because the little leaflet that came with the remote is useless for this procedure.

ACE - Expert

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23.6K Messages

3 years ago

When you move a program UP the priority list, all other programs move down one spot.  When you move a program DOWN the list, it pushes other programs UP the list.   Be sure to "SAVE".

 

When you set up a new series record, It goes to the TOP of the list which moves all other series down one spot.  The arrow on the far right SHOOTS the series to the top of the list.

 

I suggest you do a little hands on experimenting to understand how the Series Priority option  works.

ATTHelp

Community Support

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204.1K Messages

3 years ago

No worries @SJane19,

We're always happy to help!

To adjust the priority of recording a series on a Genie, please follow these steps:

 

  1. Press MENU on your remote,
  2. Select Recordings.
  3. Select Manage Recordings.
  4. Select Series Manager.
  5. Use the Arrow keys on your remote to highlight the show you want to change priority.
  6. Use the Right Arrow key on your remote to highlight the small arrows next to the previously highlighted show.
  7. Finally, use the Up/Down Arrow keys on your remote to change the priority of the show.

This should help you change the priority of your shows as you like. Please let us know if you have any other questions for us!

Alexander, AT&T Community Specialist

New Member

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2 Messages

3 months ago

How do you DELETE IN THE SERIES PRIORITY AS I HAVE SOME SHOWS LISTED 4 X??

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