Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
atx78701's profile



3 Messages

Monday, July 18th, 2016 12:27 AM

DVR Red X Grey 8

For months my DVR has stopped functioning at times and showed the Red X Grey 8 message. I searched online and found solutions to reboot the DVR. I did that for several occasions, and the DVR began working again. I also made use of the Disaster Recovery feature.


Tonight, the message will NOT go away. I firmly believe that a new DVR is needed AND credit for the down time that I will not be able to access U-verse on my tv.


I've already sent a message to ATTU-verseCare with my name, account number, and phone numbers. I look forward to an answer sooner than later.

Community Support


232.2K Messages

8 years ago

Hi @atx78701,


We have received your message and look forward to working with you on this issue.



Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.