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atx78701's profile

Contributor

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3 Messages

Monday, July 18th, 2016 12:27 AM

DVR Red X Grey 8

For months my DVR has stopped functioning at times and showed the Red X Grey 8 message. I searched online and found solutions to reboot the DVR. I did that for several occasions, and the DVR began working again. I also made use of the Disaster Recovery feature.

 

Tonight, the message will NOT go away. I firmly believe that a new DVR is needed AND credit for the down time that I will not be able to access U-verse on my tv.

 

I've already sent a message to ATTU-verseCare with my name, account number, and phone numbers. I look forward to an answer sooner than later.

Community Support

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232.2K Messages

8 years ago

Hi @atx78701,

 

We have received your message and look forward to working with you on this issue.

 

-ATTU-verseCare

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