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Monday, January 3rd, 2022 11:29 PM

DVR error code 401 - unauthorized

I’m getting Error Code 401 on my Uverse DVR when I try to ‘Search’ for programs to potentially record. It’s been happening for a few days on all tvs in the home. Any advice on resolving this issue?


Community Support


215.7K Messages

1 year ago

We're here to help with error code 401, @stvwinchester.


We have some useful information on how to troubleshoot error codes on your DVR receiver. Remember to reboot both your gateway, and all receivers.


If that does not work, please let us know if this is happening with any show in particular or with all shows. 


Let us know if this helps. 


Elmi, AT&T Community Specialist. 

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