S

New Member

 • 

1 Message

Monday, January 3rd, 2022 11:29 PM

DVR error code 401 - unauthorized

I’m getting Error Code 401 on my Uverse DVR when I try to ‘Search’ for programs to potentially record. It’s been happening for a few days on all tvs in the home. Any advice on resolving this issue?

ATTHelp

Community Support

 • 

215.7K Messages

1 year ago

We're here to help with error code 401, @stvwinchester.

 

We have some useful information on how to troubleshoot error codes on your DVR receiver. Remember to reboot both your gateway, and all receivers.

 

If that does not work, please let us know if this is happening with any show in particular or with all shows. 

 

Let us know if this helps. 

 

Elmi, AT&T Community Specialist. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.