Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.

New Member


1 Message

Monday, January 25th, 2021 5:59 PM

Can I still return equipment and get it credited to my account?

Hello, I had AT&T U-verse for a while and I was not able to return the equipment due to misplacing it when I moved. I recently found the equipment. It’s been over a year since I had it. Can I still return the equipment and get it credited to my account and out of collections?

Accepted Solution

Official Solution

ACE - Expert


25K Messages

2 years ago

No refunds or credits after 90 days.

ACE - Professor


7K Messages

2 years ago

Which is crazy. You'd think they'd still want the equipment back.

But I suppose that's part of how stuff ends up on eBay as stolen equipment.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.