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rcummings82's profile

New Member

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6 Messages

Thursday, January 12th, 2023 5:44 PM

Closed

AT&T engineering or planning department contact

Need assistance with release of easement.

AT&T engineering or planning department contact needed.

Former Employee

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32.9K Messages

1 year ago

your city will need to release the easement 

New Member

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6 Messages

1 year ago

The city is the one requiring ATT to sign off on the release of Easement. Please don't give bad answers to people.

Community Support

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232.9K Messages

1 year ago

We're here to assist with your easement request, rcummings82!

 

Due to the nature of you concern, we will need to continue this conversation into a direct message. This way we can email the appropriate representative for your area. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.

 

While we send your that message, please gather the following as it will be needed:

  • Full name
  • Contact number
  • Address of easement

We look forward to speaking with you!

 

CalebP, AT&T Community Specialist 

Former Employee

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32.9K Messages

1 year ago

um this is what i do for aT&T so dont tell me i dont know my job, the city should contact at&t first im on calls all day with city planners all across california for easement reasons. you just have a lazy representative in the city that doesnt want to do the work

New Member

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6 Messages

1 year ago

ATTHelp, I would like to place a complaint against your employee above (Constructive) who is giving rude and incorrect responses.

Former Employee

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32.9K Messages

1 year ago

@rcummings82 this is a public forum you cant make any complaints , i gave you truthful and factual answers ive been doing this job for 12 years, i see nowhere in my responses that were rude 

New Member

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6 Messages

1 year ago

"dont tell me i dont know my job" is rude. So is calling the city representative lazy. So is arguing with a client. And I hate to tell you, but I can definitely make a complaint, regardless of this being a public forum.

No response needed. Thanks. You've helped quite enough.

ACE - Expert

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28K Messages

1 year ago

I guess you missed the disclaimer in the Signature box, Karen.

I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Did you receive the DM that was offered?

(edited)

New Member

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6 Messages

1 year ago

I didn't miss anything skeeterintexas, but thanks for your rude comment as well. I expect better from a fellow Texan.

ACE - Expert

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28K Messages

1 year ago

I'm sitting here being an old lady.....    🙋‍♀️

(edited)

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