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New Member


4 Messages

Tuesday, May 25th, 2021 6:32 PM

2G network for TV

I am trying to connect a Logitech harmony hub to by Vizio TV. I am having some problems finding my TV device and I was advised by Logitech that I needed to have my TV on the 2.4 G connection. I can see that my TV is on the 5G network. I believe I can use Band Steering to move it to 2.4 but I don't see how to do this.

Thank you

Accepted Solution

Former Employee


32.9K Messages

3 years ago

Login to your modem 

in a web browser type in  you will be asked for an access code which is on a label on your modem (not to be confused with the Wi-Fi password). Go to the wireless tab give each frequency it’s own unique password and name  don’t forget to click save. Then point your device to the 2 ghz side 

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