Why is the credit management fee non-refundable?
So I got uverse recently after only having service disconnected for a month. They requires a 449 dollar deposit from me. They said they would refund $5 on every bill. Since this is a normal requirement for someone with no so great credit. I assumed if I cancelled I would be returned the remainder of my balance. Today they informed me that if I cancel, even after my contract is up in October, I loose all of my money. They said it's non refundable, because it's a requirement to gain access to our service and we no longer refund deposit. It would take Att 7 years to refund my money...7 years. But it took me five minutes to give then my money.
I will be filling a compliant with the BBB and the attorney general for defrauding their customers. I have also posted this on my Facebook and Twitter and every other social media account I can find.
Do not get service from Att!