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krcunningham's profile



13 Messages

Tue, Apr 19, 2022 3:42 PM

U-Verse renewal

I called the 800-288-2020 number for new contract pricing (no discount offered)  and was told to call back after the contract expires in 11 days.  I was told that I may be able to get a discount.  I have been with U-Verse since 2010 and like the service but when comparing to Metronet and Xfinity, U-Verse is more expensive.

Is there a loyalty number that I can call to receive a current loyalty offer for internet, TV and telephone?

ACE - Expert


22.8K Messages

4 m前

Call the CS number and say "cancel".  This will put you in touch with the loyalty team.

Bear in mind that Uverse TV is being phased out so there is no incentive to offer discounts.  Others have reported that discounts are few and far between.

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