Upgrading U-verse internet from Elite to Max: Will I need new hardware?
I have Eltie (<6Mbps) and I want to upgrade to Max (<12Mbps). The problem is I want to know for sure if I have to pay for new hardware. Currently I have the 3600HGV 2Wire Gateway.
I used the chat freature and I tried asking the representative if I would need new hardware to upgrade my intenet speed. Her answer: place the order and you will find out. If I do need new hardware it could be $99 for installation and $7 a month. Those hidden fees are unacceptable!