TV cancelation fees

We want to clear up your cancellation fee concern, @krcunningham. 

Like @skeeterintexas said, there shouldn't be any service fees or back charging incurred from cancelling your U-Verse service. The only exception is if you cancel before any service commitments end. 

If you have any other questions, please let us know. Thank you for contacting AT&T Community Forums.

Raiden, AT&T Community Specialist 

There is no contract so there is no cancellation fee but be aware that your final bill is not prorated so plan accordingly.

….and, no, you don’t have to return the discounts. 🙄

Are you saying there are no longer penalties for cancellation?

@baseballisback   There’s an ETF when cancelling UverseTV?

Uverse IPTV service on initial installation had a $180 early termination fee or $15 per month for each month remaining on contract.

If a new promotion is entered ($50 per month discount) after the initial 12 months the question becomes is this a new 12 month contract? If yes then expect a pro rated $15 ETF for each month remaining.

Additionally if receiving a bundle discount off internet, canceling the bundle will result in losing bundle discount so internet price will increase ($10?)

Discount = Contract ???

I haven't paid full price for my internet/TV bundle in quite some time. Originally (as in 2018 or maybe even prior), there *was* an ETF.

As of a few years ago when I call in, I'm able to get my discount extended with no ETF.

Of course, "YMMV" as they say.

I found my customer renewal summary for April 2023 and there is a $180 ETF.   Prorated for months of use.