New Member
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Service Cancellation Confirmation
I called customer service today to cancel my U-verse and internet service, but wasn't told I would receive a confirmation letter or email. However, when I read about returning equipment, the website mentions showing a letter or email to FedEx or UPS. How long does it take to receive the confirmation letter and/or email?
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Former Employee
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32.9K Messages
3 years ago
You don’t need to show a letter. Just drop it off. Have your account number with you. And keep the tracking number for several months.
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