Promised Gift Card. Never Delivered.
I was promised a $300 gift card for signing up for AT&T Internet and Direct TV. I was already an AT&T phone customer. I’ve called 4 times and was provided the run around; I didn’t sign up during the promotion period, you need to call rewards dept, we will escalate it to back office, you will receive it as a $10 credit each month for 30 months, etc. But nothing has ever been done and still no gift card. I’ve had the TV/Internet service since September and was promised it after a month of service. I finally just canceled everything. Had to pay a high fee but I don’t do business with dishonest companies.